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Post by kadiddle on Dec 21, 2007 6:06:45 GMT -7
I thought I would share with you our experience in dealing with Kevin Haskins at DIY Cable. When Kevin showed the pictures and specs on the F1200-TS amp in another thread here, I really wanted to get one. When he announced the special Dec pricing that cinched the deal.
I searched the web for other vendors just to make sure this really was a good deal. I couldn't find another vendor selling the amp for under $1000 (most were over $1100) I asked my wife (uh, I mean Santa) if I could have one for Christmas. She ordered it last week and on Friday it arrived. Unfortunately, it was damaged in shipping. My wife sent an email to Kevin Friday evening and before we went to bed he had responded. After emailing him some pictures on Saturday morning he responded a short time later informing us that a replacement would sent out on Monday morning by second day delivery. The replacement amp arrived in good condition on Wednesday. At every step of the way Kevin was attentive and communicated with us about what would happen. He even followed up with an email yesterday to make sure the replacement arrived in good condition. This level of service is rare these days and I thought it should pointed out how exceptional it is to deal with Kevin Haskins of DIY Cable. thanks Kevin! kadiddle Unfortunately, I have to wait until Christmas day to unwrap and try out my new toy. I'll give a report on it once I have it hooked up to my IB.
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carl
Junior Member
Posts: 95
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Post by carl on Dec 26, 2007 10:26:44 GMT -7
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Post by diycable on Dec 28, 2007 13:03:18 GMT -7
You can call those guys and see if they have any stock left but the director of Face Audio has told me they have terminated their relationship with them. I don't know all the details but part of it has to do with following the dealer rules. I got my hand whacked when I first put up my prices on the web.
If you do manage to get something drop shipped let me know.
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Post by kadiddle on Dec 28, 2007 13:30:27 GMT -7
The price I paid from DIY was similar.... Kadiddle
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ken
Full Member
Posts: 187
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Post by ken on Dec 28, 2007 14:22:04 GMT -7
Kadiddle , whats the verdict mate? . Much different to the ep2500?
cheers ken
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Post by diycable on Jan 9, 2008 10:29:13 GMT -7
My special pricing on these amps has been extended. I'm hoping it becomes a permanent price.
Due to dealer policies I'm unable to list my discounted price on the web site but these are still available at the discount price. Face has been great to deal with and stood behind the product 100% in situations where it was needed (like the one above).
I'm very happy with the amps and the company at this point. Email me if you need pricing on any of the Titanium lineup.
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Post by ThomasW on Jan 9, 2008 13:11:27 GMT -7
My special pricing on these amps has been extended. I'm hoping it becomes a permanent price. Cool .............
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